What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
We use your information collected from the website to
R-Ex Ltd will not share your information for marketing purposes with other companies.
In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
We would like to send you information about products and services, which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes.
Access to your information and correction
You have the right to request a copy of the information that we hold about you.
If you have an account on this
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Our website is powered by the open source content management system, WordPress, and uses various plugins to add functionality to the website and keep it secure. The following plugins on our website store information about website visitors:
Wordfence – we use this plugin to protect our website. The plugin provides a firewall, antivirus scanning
WP Security Audit Log – we use this plugin to track any alterations to the website undertaken by registered users. The purposes of this plugin
RocketshipWP website monitor – we use this plugin to undertake regular backups of our website. In the event on an intrusion in the website using RocketshipWP’s EU-based
Cookies are text files placed on your computer to collect standard internet log information and visitor
If you leave a comment on our site you may opt-in to
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We use Google Analytics to track how users interact with our website and improve the user experience. The tool captures information about website visitors, including IP address, date and time people visited our site and the individual pages viewed, which is then processed by Google’s servers in the United States. Google does not associate this data with any other data held by Google. Google Analytics uses the following cookies to track user interaction:
_ga cookie – is used to identify unique users and it expires after 2 years.
_gat cookie – is used to throttle the request rate and it expires after 1 minute.
_utma cookie – is a persistent cookie which remains on a computer, unless it expires or the cookie cache is cleared. It tracks visitor metrics including
_utmb cookie & __utmc cookie – are used to calculate user visit length, including arrival time and exit time of the user. _utmb is a sessional cookie and the _utmc cookie expires if no new page view is recorded within 30 minutes.
_utmz cookie – monitors where a visitor arrived from (search engine, organic, social media or direct) and what keyword is generated
_utmv cookie – is a persistent cookie used to improve audience segmentation.
As mentioned above, we use Wordfence to secure our website. The plugin sets three technical cookies to enable it to function:
wf_loginalerted_(hash) – used to notify the Wordfence admin when an administrator logs in from a new device or location.
wfCBLBypass – helps track who should be allowed to bypass country blocking.
For further information about cookies, visit:
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.
Embedded content and other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.) or links to other websites. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Where we send your data
How we protect your data
We take data protection seriously and therefore use SSL encryption on our website to limit the ability of
What data breach procedures we have in place
In the event of a data breach, we have a protocol in place to contact the Information Commissioner’s Office and all our registered website users, in line with legally required timelines. However, as we do not collect personal information about general website visitors we do not have a protocol in place for contacting general website visitors in case of a breach.
What third parties we receive data from
We do not receive information about website visitors from
What automated decision making and/or profiling we do with user data?
We do not undertake any automated decision making or profiling based on user data we receive via the website or other third party services.
How to contact us
by email: firstname.lastname@example.org